Common Questions How Can We Help?

Top Questions

  • How can I reorder a design?

    If you made an account when you checked out, you can find the design in your Order History and click "Reorder". If you checked out as guest, you can reorder from your online receipt. Otherwise, please contact us and we will be glad to assist you.

Vinyl Sticker Questions

  • What size bumper stickers do you offer?

    We offer a variety of sizes to choose from! The most popular option is our 3” by 10” rectangle bumper sticker, but we also offer stickers in various sizes of rectangles, ovals, circles, and custom shapes. See sizes and prices for all our stickers »

  • Can you make custom sizes?

    Yes, we can! As long as it is larger than 2” and smaller than 14”, we can print it.

  • What kind of material do you use?

    Our vinyl stickers are produced on a 4 mil (0.004") vinyl material that is weatherproof and scratch resistant. Our clear stickers are produced on a 6 mil (0.006") clear vinyl that is also weatherproof. They both feature a strong adhesive that bonds well to smooth surfaces, but also removes well and will not damage the surface. Our labels are a 4 mil (0.004") laminated polypropylene and are waterproof and scratchproof. See more details about our materials.

  • Can you send a material sample?

    We are happy to send a sample of our material. Please contact us with your name and address and we will send that out right away!

  • How long do your stickers last?

    Our stickers typically last up to 3-5 years outside under normal weather conditions, although some customers have reported them lasting much longer! If your sticker will be used unconventionally, feel free to contact us and we’d be happy to clarify the exact time span you should expect for your purpose.

  • What kind of adhesive do you use? Are your stickers easy to remove?

    Our stickers feature a permanent adhesive that will not damage most surfaces, like car bumpers, computers, etc. Certain surfaces and durations may cause the bond to become stronger and may leave residue when removed. Don’t worry! This can easily come off with warm soapy water or any type of adhesive remover. If you would like to test our adhesive for your surface, please contact us and we'd be happy to send you a free sample of our material!

  • Do your stickers come individually cut or on a roll?

    All of our stickers are cut as individual stickers, they do not arrive on rolls. However, upon request, we can print stickers on sheets. For more information, feel free to contact us.

  • Are the corners of your stickers rounded or straight?

    All of our square and rectangle stickers will come with a straight corner. Rounded corners can easily be done upon request for no additional cost. If you would like rounded corners, just let us know in the Special Printing Instructions when placing your order!

  • Can I change the color on an item where the color option isn’t available?

    Yes, we can do that for you. During the customization process, request your color changes in the Special Printing Instructions and let us know which item you would like to change and to what color. Once we receive your order, we will make that change for you and email you an updated file. If you have already placed your order, please contact us right away and we will make that change for you if possible.

  • Can I replace a graphic on your template with a graphic of my own?

    We can as long as you can provide us with a high-quality image. Just place an order online using your preferred template, let us know in the Special Printing Instructions that you would like to replace the graphic, and then complete the order online. Once we receive your order, we will send you an email to get the new image. After we make the change to your design, we will email you an updated proof for your approval.

  • Do you print large quantities of custom stickers (i.e. more than 5,000)?

    It is possible depending on the quantity. If you are looking to print in quantities over 5,000 please contact us.

  • Can you bleed the stickers (ink all the way to the edge)?

    Yes, that is not a problem at all. If you would like your stickers bled, please request that in the Special Printing Instructions when you place your order.

  • What if I have my own custom design that I would like as a die cut sticker?

    We can certainly print that for you! If you have an image file (like a .jpg, .png, or .gif) or a PDF, use our die cut upload page to upload your image.
    If you have a different type of file (like a .psd, .ai, .eps, or .ppt), please call 1-800-347-2744 or email us to find out how to send us your file!

  • What are the smallest and largest die cut stickers you can print?

    We generally do not print stickers with a dimension smaller than 2" or larger than 14". If you need special sizing or stickers on a sheet you can call 1-800-347-2744 or email us to see what other options we can offer.

Roll Label Questions

  • What size roll labels do you offer?

    Our roll labels range from 1" - 10" in size. You can choose from a preset size online, or choose your own custom size within that range as well!

  • What kind of material do you use for labels?

    Our roll labels are printed on polypropylene (similar to vinyl) and laminated for durability. They are waterproof and scratchproof, but will fade in direct sunlight over a period of time, so we recommend them for indoor use only.

  • Can you send a material sample?

    We are happy to send a sample of our material. Please contact us with your name and address and we will send that out right away!

  • What kind of adhesive do you use?

    Our roll labels feature a permanent adhesive. This adhesive is strong enough to withstand daily use, like on water bottles or other hand-held products. If removing the label, you will need an adhesive remover for any residue left behind.

  • What size is the core?

    The inside diameter of the core is 3".

  • What is hand applied vs machine applied?

    If you are peeling the labels from the roll and applying them by hand, choose “hand applied.” If a machine will be applying the labels for you, you have the option to ensure your graphic is printed in the correct orientation to work with your machine.

  • Am I able to choose the orientation for the label?

    Yes! Choose “machine applied” when you are adding your design to your cart. This will allow you to pick which orientation your design prints on the roll.

  • Am I able to print multiple designs on a single roll?

    No, at this time we can only print one design per roll.

  • Can I request a custom quantity printed per roll?

    No. Since we offer a large range of size options, we cannot take requests for custom quantities per roll. When you place a larger order, our team will split it up as they see fit. If you need more information as to how many stickers may come on a roll for your size sticker, contact us with your information and our team will get back to you!

General Questions

  • How can I reorder a design?

    If you made an account when you checked out, you can find the design in your Order History and click "Reorder". If you checked out as guest, you can reorder from your online receipt. Otherwise, please contact us and we will be glad to assist you.

  • Will I be sent a proof of my final design after I order?

    All orders will be sent a final proof of your design after our design team reviews your order. Our team will make sure everything will print great, and we will contact you if we do have any questions or concerns. All proofs will be sent by 1pm CT the day before your order is scheduled to ship. Proofs must be approved by 3pm CT in order to avoid any delays in shipping.
    Note: Designs that have been ordered previously will not receive another proof.

  • Do you print magnetic stickers?

    At this time we do not print any magnetic stickers.

  • Do you print on cling material?

    Currently we don't offer any cling material.

  • Can I receive a sample of my own design?

    We don't offer free custom samples, but we do offer premade sample packs of our material we can send! Please call 1-800-347-2744 or email us with your name and address.
    Also, we do not have a minimum quantity for vinyl stickers so you are welcome to order 1 sticker and place a larger order at a later date.

  • What types of files do you accept?

    The files that will print the best are vector-based .cdr, .eps, .ai, .pdf, or .ppt files. Otherwise, any image file will work just fine (such as a .jpg, .gif, .bmp, .psd, etc.) as long as they are at least 300 dpi in resolution.

  • Is there anything you won't print?

    We may refuse your order for any reason, including but not limited to obscene, pornographic or offensive content. If you upload graphics to this site, you must have the authority to reproduce those graphics. You cannot use our service to make copies of copyrighted works. We reserve the right to refuse to print without reason.

  • Can you add a copyright to my design?

    If you would like, we can put a copyright statement in very small type at the bottom of your design. Please indicate this in the Special Printing Instructions section when you customize your design. Normally a copyright notice has the letter 'C' with a circle around it, followed by the date, followed by the name or organization's name. For example: © 2017 Acme Publishing.

    When we add a copyright to a design we assume that the customer has, or is in the process of securing, these rights. If you would like more information on copyrights you can refer to the Library of Congress at You can also get information on trademarks from the Patent and Trademark Office

Pricing & Payment Questions

  • Can you combine multiple designs for a quantity discount?

    Unfortunately, no. Since we deal with both small orders and large orders we have our prices broken down as per design. This allows us to avoid adding any additional setup costs to our orders.

  • What type of payment methods do you accept?

    We accept VISA, MasterCard, American Express, Discover Card and now PayPal! We also accept Checks and Money Orders made out to MakeStickers
    We accept American Express, Visa, MasterCard, Discover, and PayPal.

    Purchase orders are only accepted from schools and universities. Please fax the complete written PO to us at 708-614-1974 or email to The PO must have a PO number, billing address, shipping address, our name MakeStickers, signature of authorizing agent, and the correct quantity and item pricing. If your purchasing department needs assistance setting us up as a vendor, have them call us at 1-800-347-2744.

    We cannot accept checks over the phone or international money orders.

  • I'm nervous about entering my credit card information online. Is your site secure?

    Yes, our site is secure. We use a secure connection throughout the checkout process backed by Network Solutions to provide the strongest encryption available. In addition, we do not store your credit card number on our servers. If you prefer, you can call us with your credit card information after you've placed your order.

  • When will my credit card be charged?

    Your credit card is not automatically charged on the website. It will be charged once your order is reviewed by one of our Customer Service Representatives and put in production.

  • I'm ordering from outside Illinois, but taking delivery in Illinois. Do I need to pay sales tax?

    We are required to collect Illinois sales tax on orders shipped to Illinois (or picked up at our location), unless a valid Illinois Tax Exempt number is provided at the time of the sale. We do not charge sales tax on orders shipped outside Illinois. When you place your order, our order form has a place for the IL tax exempt number just prior to the payment method. Tax exempt numbers for states other than Illinois cannot be accepted when shipped to Illinois. If you are not sure of your organization's tax exempt number when you place your order, just write "phone in" in the textbox and give us a call at 1-800-347-2744 when you have it.

Shipping Questions

  • How quickly will my order be printed and shipped out to me?

    Our orders are processed and printed within 2 business days. The delivery date of your order is dependent on the method of shipping selected.

  • Can I use my FedEx account number?

    Sorry, we don't ship on customer FedEx accounts. This allows us full control over the shipping/tracking process. It also avoids the possibility of shipping on an inaccurate or invalid account. Our FedEx prices are not overinflated, and are frequently discounted from the FedEx standard prices.

  • Can you drop ship my order?

    We can ship your order to any location of your choosing. However, all of our orders are shipped with a MakeStickers packing list which will contain your name and address and the recipient's name and address but does not include pricing information. Our packaging will also contain our company name and/or logo on it as well. We currently do not offer any blind shipping at this time.

Still Need Answers?

Our customer support hours are

Mon-Fri 8AM-5PM (CT)

We accept American Express, Visa, MasterCard, Discover, and PayPal.